Configuring your notifications how you want them

Configuring default emails will enable you to receive all new lead notifications for your account on the default emails.

Step 1: 

Click on the profile icon (top right side) and Settings.

Step 2:

Click on Notification in the left-side menu. Add the default email ids and click on Save Changes. Please keep in mind that you can add up-to 2 default email ids only.

Configured email ids will receive all new lead communications in addition to the assigned agent.

Step 3:

To remove any default email ids, click on the cross button as shown and save changes.

Next: Add default emails for notifications !!