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      Configuring the AVM Disclaimer Alert on the Consumer Dashboard

      Customize the AVM Disclaimer Alert on the consumer dashboard to educate homeowners about the limitations of automated valuations

      Introduction

      The "AVM Disclaimer" option is designed for real estate agents to enhance transparency and build trust with homeowners. This guide will walk you through how to effectively use this feature within the Fello platform to communicate the nuances of Automated Valuation Models (AVMs) to your clients.

      What is an AVM?

      AVM stands for Automated Valuation Model, which utilizes various AI algorithms to assess multiple property and market factors, offering swift property valuations by processing extensive data. However, the reliance on algorithmic calculations and publicly available data means that unique characteristics of a property or specific market subtleties might not be fully accounted for, occasionally resulting in valuation discrepancies.

      Feature Overview

      The "AVM Disclaimer Alert" allows real estate agents to:

      • Toggle an alert message on and off within the consumer dashboard where the AVM Home Value Estimate is displayed.
      • Customize the content of this alert to better inform homeowners about the limitations of AVM estimates.
      • Encourage homeowners to contact their agent for a more detailed and accurate property valuation.

      Step-by-Step Guide

      1. Accessing the Feature:

        • Navigate to the Contact Dashboard under Marketing tab within your Fello account.
        • Look for the Your Home Estimate block and click on the block to configure the AVM Disclaimer alert.

      2. Enabling the AVM Disclaimer:

        • Find the toggle for "Show AVM Disclaimer" within the settings.
        • Switch the toggle to 'On' to activate the disclaimer alert on the consumer dashboard.

      3. Customizing the Disclaimer Message:

        • Once the disclaimer is enabled, a text box will appear where you can edit the default message.
        • The default message reads: "Automated valuations aren't as accurate as professional opinions. Contact your agent for a complete property value report."
        • Use the "Write with AI" option to generate a custom message that suits your communication style and branding.

      4. Saving Changes:

        • After customizing your message, ensure to save your changes.
        • The updated disclaimer and its message will now be visible to homeowners on the consumer dashboard.

      5. Verification:

        • It's a good practice to view the consumer dashboard as a homeowner would, to ensure the disclaimer appears as intended.

      Best Practices

      • Clarity and Conciseness: Keep your disclaimer message clear and concise, explaining the limitation of AVMs while encouraging contact for a more accurate valuation.
      • Invitation to Connect: Use the disclaimer as an opportunity to invite homeowners to engage with you directly for personalized services.
      • Consistent Branding: Ensure the message aligns with your overall branding and communication style to maintain consistency across your digital presence.

      Conclusion

      The "AVM Disclaimer" option empowers you to set realistic expectations with your clients regarding property valuations provided by AVMs. By customizing and enabling this alert, you enhance the user experience on the consumer dashboard, fostering trust and encouraging direct engagement with your clients.

      For further assistance or questions about this feature, please contact our support team.