Automated text sequence for CMA requests

Follow up on Fello CMA requests through your automated text messaging provider using this sequence.

Day 1

When: Immediately

Description: Improvements

Sent from: Listing Agent Number

Content: Hey {lead_first_name}, I saw you just requested an updated home value on your custom dashboard. I'll start working on that ASAP! Real quick question - Have you made any recent improvements? That will help me get the most accurate value! -{agent_first_name} {agent_last_name} with {office_name}

Day 1

When: 6 minutes later

Description: 6 minute text

Sent from: Listing Agent Number

Content: I'll start working on that as soon as I hear back 😀

Day 2

When: 12:00 pm

Description: Automated value

Sent from: Listing Agent Number

Content: Just wanted to check back in. The evaluation tool we use is an automated value based on similar homes that has sold. It does not take into condition any improvements and upgrades made. What would you say the condition of your home is? -{agent_first_name} {agent_last_name} with {office_name}

Day 4

When: 11:00 am

Description: Curious

Sent from: Listing Agent Number

Content: Hey {lead_first_name}, just curious if that number made more financial sense, would you consider selling your home? -{agent_first_name} {agent_last_name} with {office_name}

Day 4

When: 3 minutes later

Description: Close

Sent from: Listing Agent Number

Content: I only ask because some of our clients would consider an offer, even if their home was "off market".

Day 6

When: 11:02 am

Description: Follow up

Sent from: Listing Agent Number

Content: Hey {lead_first_name}, just following up with you again! I wanted to see if you're possibly considering making a move sometime soon?-{agent_first_name} with {office_name}

Day 8

When: 4:00 pm

Description: Cash offer

Sent from: Listing Agent Number

Content: Hey {lead_first_name}, just wanted to follow up! The {your_team_name} is known for our Guaranteed Cash Offer program. We provide homeowners with an Upfront Cash Offer. Would you want to take a look a no obligation cash offer? -{agent_first_name} {agent_last_name} with {office_name}

Day 12

When: 9:00 am

Description: What option is the most appealing to you?

Sent from: Listing Agent Number

Content: Hey {lead_first_name}, which option is the most appealing to you? 1) Selling soon 2) Selling later or 3) Never selling? -{agent_first_name} {agent_last_name} with {office_name}

Day 12

When: 6 minutes later

Description: 6 minute text

Sent from: Listing Agent Number

Content: 4) Selling when you find the right home?

Day 14

When: 10:03 am

Description: Staying local

Sent from: Listing Agent Number

Content: Hey {lead_first_name}, if you would consider selling, would you be staying local? A lot of our sellers that want to sell, need to find a place to move to first. We have our "Coming Soon" list, with homes that are getting ready to go to market. Would it be helpful to take a look at those? -{agent_first_name} with {office_name}

Day 21

When: 10:11 am

Description: CMA

Sent from: Listing Agent Number

Content: Hey {lead_first_name}, just wanted to check in and see if you'd like me to prepare a Comparative Market Analysis? That way you have a more in depth value on your home. -{agent_first_name} {agent_last_name} with {office_name}

Day 30

When: 9:31 am

Description: Plans change

Sent from: Listing Agent Number

Content: Hey {lead_first_name}, It's been a while since you first looked into the value of your home. I wanted to see if you've maybe lost interest in making a move? -{agent_first_name} {agent_last_name} with {office_name}

Day 30

When: 6 minutes later

Description: Plans change

Sent from: Listing Agent Number

Content: Just let me know 😊

Day 60

When: 9:03 am

Description: 60 day message

Sent from: Listing Agent Number

Content: Hey {lead_first_name}, I hope you find me reaching out as persistence, and not annoyance. This is how we have been able to help our sellers achieve the most amount of money when selling their home! Would you consider selling if it made financial sense? -{agent_first_name} {agent_last_name} with {office_name}

Day 90

When: 9:31 am

Description: 90 day message

Sent from: Listing Agent Number

Content: Hey {lead_first_name}! It's been about three months since we first reached out! I wanted to follow up and see if your plans to move have changed at all? Also, we still have our Guaranteed Cash Offer option. You can get a cash offer on your home at {link_to_cash_offer} and it only takes seconds! {agent_first_name} {agent_last_name} with {office_name}